![]()
|
If Support means you need help on the end of a telephone, our Support team are available 24/7 on 01225 776555. We don't hide behind automated phone systems, or outsource our Support responsibilities to foreign call centres. We're in the UK south west, near the M4 corridor. We all speak English as a first language, and we know our subject. You'll talk to an expert immediately, every time you call.
If Support means you need us to visit your premises to address technical problems, our experienced technical engineers can be with you within hours and won't give up until the job is done.
If Support means you need us to get involved in whatever project you're involved in, helping you through all the groundwork, making sure everything runs smoothly and ensuring your downtime is absolutely minimal, we offer that service. For us business is based on relationship, and our client relationships are vital to us.
What does Support mean to you? Our flexibility means we can adapt our practices to your requirements.
For full details of the various Support packages we have available, contact us.
| 24 Hours a day | Call | 01225 776555 |
| Email: | Support@jpci.net | |
| Ticket: |
Create a ticket directly into our Support system. To do this you must be an existing JPCi Telecom customer and you must first register a User name and Password within the system. Once you have done this and have been authenticated on to the system, you can log Support tickets directly into our Support system any time of the day or night.
If you have 24 x 7 Enhanced Service Care & Support with us, you will have received details of how to obtain priority out of hours Support in your Welcome Pack and/or via subsequent email or postal updates as we have added features to the Support system and processes. Please use the Email or Telephone details provided to log your Support incident. If you do not have these details available, please email info@jpci.net and we will gladly send them to you again. If you would like details on how to obtain Enhanced Service Care & Support for your business, please fill out our 'Enquire Now' form and we will send you a no obligation quotation. Alternatively, call our sales team on 01225 776555 between 09:00 and 17:30 or email sales@jpci.net. |